I'm using an iphone 7 and after i updated the os to 13.4.1 my front camera works perfectly fine on the app but on 3rd party apps (facebook,messenger,insta,snapchat, etc.) rear camera works but when I flip it to front the app would freeze. I did the restart, relaunch, reset settings, reinstall apps, but none of it fixed the problem.
iPhone 7, iOS 13
For disabled people I paste the solution post from page 14:
I've finally solved the problem!
I restored the iPhone 7 Plus with all available iOS versions (13.5, 13.5.1, 14beta1, 14beta2) and no version helped. It was just a waste of time! Apple will probably never fix this problem! Accept that a software update will not help.
I found a way to solve this problem.
First of all, I checked with 3uTools that I had the front camera replaced with a Chinese non-original camera! Apple has killed Chinese replacements parts and to solve the problem you need to replace your front camera with the original part from disassembly!
Step by step list of how to deal with the problem:
1. Install 3uTools (Windows only).
2. Connect iPhone to the computer via cable.
3. On the "iDevice" tab, click "View Verification Report".
4. If the front camera has a different serial number than the one assigned to the motherboard, the program will show the information in red "Front camera may be changed". This means, no less, that in your phone camera has been replaced with a non-original part. Replace the front camera with the original one from the disassembly. However, if the program shows the information in green "Normal" (although this is not possible in my opinion), I do not promise that changing the camera will help something.
5. Look after the original disassembly camera. Search on local auction sites. Do not buy the camera on Aliexpress because you will get the cheapest replacement part there. Even the substitutes have the Apple logo, but of poor graphics quality! Therefore, if you want your front camera to work, try to get the original part. The price of original part is around $ 10 - $ 50.
6. Get the right tools for your phone. You will need: screwdrivers (pentalobe, tri-point Y000 and Phillips), suction cup and spudger. In addition, if you want to remain waterproof, a screen tape will be useful.
However, if you are not good at manual work, go to a technician! Wrong screws can kill your phone's motherboard!
A guide on how to replace the front camera can be found here: https://www.ifixit.com/Guide/iPhone+7+Plus+Front+Camera+and+Sensor+Cable+Replacement/95688
7. No need to restore the phone after replacement front camera.
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I have installed iOS 13.5.5 beta on my iPhone 7 Plus BUT nothing is fixed yet.
I have tried resetting my iPhone completely also, but none of them worked. This update is around 4 GB, I simply hoped Apple would have fixed it.
Nothing to say to Apple other than, Apple’s reliability has been thrown to dustbin. We couldn’t connect with our family for 2 months when we need them the most, using your so called future products.
No use of your iOS claiming to support COVID-19 friendly features while having the most needed feature removed. It is like removing the eyes and putting some high cost sunglasses.
To be honest I never had an issue like this with my 8 years of using Android. It's just disappointing that my first iPhone gave me a really bad impression that made me scared of buying a newer one. Would definitely go back to Android if apple won't fix this until the new iPhones come.
This whole situation is absolutely ridiculous, if it was fixed in a short time it wouldn’t be a big deal but now it has been months and I’m sick of this BS. I have had apple phones for years but I guess this is a sign that I should never buy anything from them ever again.
Yes exactly.
I am planning to sell my iPhone to someone but knowing this issue, I cannot sell this BS to someone without mentioning this ****. Problem is if I tell, no one in this earth gonna buy it. So I’m stuck with this brick or I have to donate this. 🤬
I’ve called many times and they aren’t helping at all!! They are telling me to replace my phone when i know my phone isn't the problem this didn't start happening until the update!! Im extremely frustrated
Just did the 13.5.1 update since it came up on my phone and still no result after over a month of this :( to people who had their phone fixed, how much are you paying cause I’m not sure whether I should get it looked at?
I don’t know if it’s fixed in iOS 14 beta yet but it ****** me off knowing that I will have to update to iOS 14 If I wanna get this fixed. Is this just another way for Apple to get people with older phones to update so they can destroy our phones?
Dear all,
I made the update of my issue but there is no solution to the problem.
I cannot post my original comment because it is against the terms and conditions of this forum and Apple rejected it.
At the end of the game the only option that we have to solve the problem is to buy a new iphone.
Sorry to inform you but it seems like Apple has no plan on fixing this issue. We're all stuck in this unless we replace the hardware which could also experience the same problem in the future updates. It's like buying a new phone is the safest way.
My both cameras (front and back) work perfectly on photo mode. But when switched to take video, then front camera freezes. The same front camera on video works also fine when I directly switch from front photo mode to front video mode! How you explain this?
i even tried downloading the beta version of ios 13.6 but still nothing changed. i dont think apple has any intention to fix this problem. i would say its a way for apple to make us buy their new phones but why isnt it happening to iphone 6? why isnt it happening to everyone with an iphone 7?
Apple doesn't sell original spare parts. The only option to get the original camera is to disassemble it from the iPhone. Do not buy the camera in China, because in 90% you will get a fake.
This photo shows the difference in the quality of the Apple logo print:
https://www.ifixit.com/Store/iPhone/iPhone-7-Plus-Front-Camera-and-Sensor-Cable/IF333-006?o=1
A careful eye will notice that on this page the Apple logo has been blurred with a marker, but this is not the original part, so I do not recommend buying from this page.
@Kobe14 Where are you from?
I'm using an iphone 7 plus and after i updated the os to 13.6 my front camera works perfectly fine on the app but on 3rd party apps (facebook,messenger,insta,snapchat, etc.) rear camera works but when I flip it to front the app would freeze. I did the restart, relaunch, reset settings, reinstall apps, but none of it fixed the problem.
Oh my god. I’ve been facing the same problem too and thought it will be back to normal after the new ios update. However, after updated to the ios 13.6 its still the same. Help me I’m so annoyed already 😭😭😭😭
My front camera is also not function properly. I can use it alright but as soon as I try with a different app which uses camera like Snapchat,WhatsApp and others the front camera is black and just closes.
Front Camera not working after ios 13.4.1 update
