I can’t watch videos anywhere. Please help

How can I resolve that issue?

iPhone 7, 13

Posted on Apr 17, 2020 2:59 AM

Reply
2 replies

Apr 18, 2020 11:12 AM in response to Wslade

Hello Wslade,



It looks like no one has responded to your question. Here are a couple things that might help others answer your question:



  1. What videos are you not able to play? Videos taken with the camera on your iPhone? Videos in the TV app? Videos in a 3rd party app?
  2. Does this happen on Wi-Fi and cellular data? Have you tried different networks?
  3. What specific iOS version is installed on your iPhone?



Please provide as many details as you can and thanks for using the Apple Support Communities!

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I can’t watch videos anywhere. Please help

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