Macbook Pro keeps disconnecting from hotspot

Hello all,


I have an extremely frustrating problem, which I am experiencing only with my Macbook Pro.


I have an hotspot set up with my Samsung Galaxy s8 at which are connected an iMac, an iPad Pro and a Macbook. Of all the three devices, the MacBook is the only one which would struggle connecting to the hotspot.


Sometimes it would connect for literally 10 seconds, before disconnecting. Then I'll have to go and connect again and the same thing would happen again. Over and over again. Leaving it be, doesn't resolve the issue either since it will simply stay disconnected. In the meantime all my other devices will be connected with no issue.


I really hope someone here knows what's causing the problem and help me find a solution because sometimes I'll be trying to connect and staying connected for over an hour before giving up.


It usually occurs when I wake my laptop (aka when opening it), but it won't happen when it goes on sleep by itself.

MacBook Pro 15”, macOS 10.15

Posted on Apr 17, 2020 3:05 AM

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1 reply

Apr 18, 2020 11:33 AM in response to f_adri

Hello f_adri,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to use your MacBook Pro with the hotspot on your phone. To help with this, please see if the steps in this Apple resource help with your situation:



If your Mac doesn't connect to the Internet over Wi-Fi



You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.



How to test an issue in another user account on your Mac



Cheers!

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Macbook Pro keeps disconnecting from hotspot

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