You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

new macbook pro missing icloud photos

My icloud photos from last 2 years won't show up on my brand new Macbook Pro despite being visible on my iPhone and iPad. All 3 devices are on the same Apple ID and have iCloud Photos turned on and it's showing plenty of free storage space. Ideas?

MacBook Pro 16", macOS 10.15

Posted on Apr 17, 2020 10:21 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2020 10:40 AM

How long ago is it that you turned on icloud photos on the new MacBook Pro?


Is your Photos Library on your system volume or on an external volume?

Is iCloud Photos enabled in both places - in System Preferences > AppleID > Photos and in Photos > Preferences > iCloud?

What does the status line show in Photos, below the Photos > All Photos view?




2 replies
Question marked as Top-ranking reply

Apr 17, 2020 10:40 AM in response to ytblue61

How long ago is it that you turned on icloud photos on the new MacBook Pro?


Is your Photos Library on your system volume or on an external volume?

Is iCloud Photos enabled in both places - in System Preferences > AppleID > Photos and in Photos > Preferences > iCloud?

What does the status line show in Photos, below the Photos > All Photos view?




new macbook pro missing icloud photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.