How to check the status of a claim

How to check the status of a claim


[Re-Titled by Moderator]

Posted on Apr 17, 2020 6:03 PM

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Question marked as Top-ranking reply

Posted on Apr 19, 2020 2:47 PM

Hey sherie160,


Thanks for using Apple Support Communities! I understand you're looking to view the status of a claim you made.


Was this for a refund you requested for an item purchased from the App Store or iTunes Store? If so, and you are waiting on the refund it may take a few days to see those funds available. You can see more about the time line here: How long refunds from the App Store or other Apple services take


If this isn't regarding a refund request, let us know more about the claim you're referring to, and we'll go from there.


Thanks again, and have a great day!

1 reply
Question marked as Top-ranking reply

Apr 19, 2020 2:47 PM in response to sherie160

Hey sherie160,


Thanks for using Apple Support Communities! I understand you're looking to view the status of a claim you made.


Was this for a refund you requested for an item purchased from the App Store or iTunes Store? If so, and you are waiting on the refund it may take a few days to see those funds available. You can see more about the time line here: How long refunds from the App Store or other Apple services take


If this isn't regarding a refund request, let us know more about the claim you're referring to, and we'll go from there.


Thanks again, and have a great day!

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How to check the status of a claim

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