Unable to update

Cant update apps due to not being Unable to update latest operating system mac0S 10.15.

Posted on Apr 17, 2020 7:51 PM

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Available app updates are not showing in App Store->Updates Recenlty, I noticed that I'm not geeting any updates for existing apps in my MacBook Pro. I was using MacOS 12.6.1 and I noticed that one of my app was not working properly. Then, I checked that app in App Store and it was showing an update is available but the same thing is not showing in App Store->Updates. I upgraded my MacOS to 12.6.2 and then 13.1 too. But the problem is still persistent. I have checked few apps individually like Pages, Numbers, iMovies, Keynotes etc. on App Store and I found that updates are available but these updates not showing in App Store->Updates. Please help me.
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Errors while updating from 11.7.2 Big Sur to Ventura 13.1 or Monterey 12.1 macOS Big Sur Version 11.7.2 MacBook Pro (16-inch, 2019) 2.6 GHz 6-core Intel Core i7 16 GB 2667 MHz DDR4 Intel UHD Graphics 630 1536 MB I have been trying to complete the newest software update. I have not been updating regularly which I am assuming may be one of my problems. I tried to upgrade to macOS Ventura 13.1, which is what shows when I got to software update in system preferences. I get this error every time I attempt the upgrade. I have restarted, restarted in safe mode, as well as tried to reinstall the Mac OS from recovery mode. None of it works. Always the same result. I have used WiFi and ethernet. I've scoured this board to try and find a fix. When I am try it in recovery mode it gives me this status bar screen: But doesn't move from that. It stays "about 2 hours and 21 minutes remaining" for about 20 minutes and then it gives me this error: I tried to move from Big Sur to Monterey thinking that perhaps I needed to go from 11 to 12 before 13. This is the error I get when I try to upgrade to Monterey: “The operation couldn’t be completed. (PKDownloadError error 8.)" I'm not sure what is wrong and I would love any advice on how to fix this. I appreciate any help! Thanks!
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1 reply

John Galt

Level 10

157,094 points

Apr 18, 2020 5:48 AM in response to Desheila

To learn how to upgrade macOS please refer to these instructions: How to upgrade to macOS Catalina.

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