Screen of Black death: my iPhone suddenly went blank and no amount of charging is bringing it back to life. I’ve tried holding down the power off button and I’ve tried hard resetting it nothing has happened. Does anybody have any input on this? Could it just be a battery replacement issue?
iPhone XS Max, iOS 13
Hello TJ8819,
Thank you for using Apple Support Communities! I understand from the information you provided that your iPhone will not power on; I'd like to help.
Just to verify, you're using the steps found in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If you've tried all the steps in this article, and your iPhone still won't power on, contact Apple Support
Hope this helps.
Best Regards.
Screen of Black death
