You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

APPLE ID SAYS IT IS NOT SUPPORTED AND WONT LET ME UPDATE MY PASS

My ipad is making me log in to my OLD apple ID, and i dont know the password, but when i go to get my password changed it says 'apple ID is not supported or valid' , it is my old email used for my Apple ID too, can someone please help??

iPad Air Wi-Fi

Posted on Apr 18, 2020 3:56 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2020 7:47 AM

contact Apple ID Support.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. 


https://twitter.com/AppleSupport


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

1 reply
Question marked as Top-ranking reply

Apr 18, 2020 7:47 AM in response to brooklyn104

contact Apple ID Support.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. 


https://twitter.com/AppleSupport


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

APPLE ID SAYS IT IS NOT SUPPORTED AND WONT LET ME UPDATE MY PASS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.