Homekit Secure Video Issues?

I’m sure something that others have experienced with secure video and while I like the core capabilities it is lacking in some areas and wondered if others had solutions:

  1. Notifications are difficult to set up to be relevant (either get every tiny movement or none at all)
  2. Videos sometimes record without sound (record audio is enabled)
  3. Sometimes videos don’t record (I have several long blocks of time without a recording when know there was motion)
  4. Motion triggered automations are useless as it’s too sensitive (my automation that turns on outdoor lights triggers when said lites turn off)


I’d like to see the following enhancements:

  1. Ability to record all motions but only be notified of when particular motion (eg people)
  2. Zones to allow for further limitation of notifications
  3. Ability to adjust motion sensitivity


Posted on Apr 18, 2020 11:22 AM

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Apr 20, 2020 11:44 AM in response to scotsmanswan

Hi scotsmanswan, 





Thank you for reaching out to Apple Support Communities. 




From your post, it would appear that you are having some issue with HomeKit Secure Videos. You are having an issue with Notifications, videos recording and motion triggered automations. I want to help. This article has more information about how to Use HomeKit Secure Video - Apple Support


Regarding the enhancements that you would like to see, you can provide Apple with your Feedback here:  Product Feedback - Apple


If the steps in the article do not help, you can reach out to Apple Support directly for further assistance:  Get Support



Best Regards! 

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Homekit Secure Video Issues?

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