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Apple news doesn’t allow me access my subscribed magazine.


I’m subscribed to National Geographic and I can’t have the subscription account signed in on Apple News. When I click on the option ‘Already subscribed to National Geographic?’


Apple News plus shows up an error request. Can someone help me with that?


This reply from another customer with the same issue is not helping.


Jameson_H
Jameson_H
User level:
Community Specialist
May 2, 2019 11:57 AM in response to yiwen208
Good afternoon yiwen208,

Welcome to the Apple Support Communities!

I understand you have a subscription to National Geographic but you are not able to access the magazine in Apple News +. The resource below will explain how to view or change your subscription or sign up for Apple News + to access National Geographic and multiple other magazines.

View, change, or cancel your subscriptions

Join Apple News+ in the News app

Read magazines with Apple News+

Take care.


iPad Air 2, iPadOS 13

Posted on Apr 18, 2020 12:11 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2020 1:38 PM

Hello,


What is your iPad’s exact model number and what version of the system software is it running?


Settings > General > About

1 reply

Apple news doesn’t allow me access my subscribed magazine.

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