Why cant i add videos to itunes?

Question

Why cant i add videos to itunes?

I tried to drag and drop them. Nothing. No reason is given why it doesnt appear in the movies section. This happened the last time. All of a sudden i was able to add the videos. Now again i cant. when i try to add them directly to my phone, it says the file didnt copy bcause IPhone XR can't play this type of file. I tried .mov, .mp4, and .mpeg. None of them add. Why is adding videos so finicky?

iPhone XR

Posted on Apr 18, 2020 5:39 PM

Reply

Answer 1

karina184

Community Specialist

Apr 20, 2020 3:50 PM in response to CinnamonStickBundle

Hey CinnamonStickBundle,

I see that you're unable to add videos to iTunes. I'll be happy to help out.

You can sync the videos to your iPhone using these steps: Use iTunes to sync your iPhone, iPad, or iPod with your computer

If these are the steps you're already using, and you're still getting that error message, let us know if you're using Windows or Mac.

Cheers!

Reply

Why cant i add videos to itunes?

Similar questions