trouble setting up ECG app

I am having trouble seting up my ECG app on my Apple Watch 5. After I enter my birthdate it states " unable to confirm your location. Make sure your iPhone is not on airplane mode and you have a good SIM card to proceed? My location services in on. I am in the house and running internet off of Wifi. No cell is available here - only through wifi calling. Any suggestions how I can get this setup.


Posted on Apr 19, 2020 7:28 PM

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2 replies

Apr 20, 2020 1:25 PM in response to ChrisJ4203

Thanks for asking about the new ECG feature.


Check here for availability in your region: ECG


ECG requires the current non-beta version of iOS and watchOS. For additional help with the ECG feature on your Apple Watch, take a look at these articles.


Heart rate notifications on your Apple Watch - Apple Support


Taking an ECG with the ECG app on Apple Watch Series 4 or later - Apple Support


If you have any other questions please reach out to our team here: https://apple.co/HeartFeatures. If you believe that you are experiencing a medical emergency, please dial your local emergency services.


Take care 

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trouble setting up ECG app

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