You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

toddhata Author

Level 1

8 points

Drift.com, Inc. - Why is this on my MacBook Pro?

I purchased this 13" MacBook Pro with Touch Bar from Adorama used. I wiped it out twice, and each time there's this hidden program asking to "Allow Device Enrollment", a window pops up from time to time.

The first time I wiped the computer and set it up, this Drift.com program was in the Applications but I couldn't delete it, I would trash it and it would show up again. Then I was having issues and reformatted last week and now this window keeps popping up, but no program in Applications and I can't find any files called "Drift" doing a file search.

How do I get rid of this? And is it a big security issue?

MacBook Pro with Touch Bar

Posted on Apr 20, 2020 12:52 AM

Top-ranking reply

ClassicII

Level 4

1,097 points

Posted on Apr 20, 2020 7:27 AM

This Mac used to belong to Drift.com.

Did you recently buy it used? If so you need to contact the seller and tell them that they need to remove your Mac from DEP (Device Enrollment Program) or you want a refund.

This pop up will never disappear until they remove it from Drift.com's DEP system.

View in context

Drift.com, Inc. - Why is this on my MacBook Pro?

Similar questions