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Dantel2423 Author

Level 1

4 points

Account disabled from App Store and iTunes

I need to get my account back running so that I can install apps and renew my Apple Music subscription

Posted on Apr 20, 2020 5:51 AM

Top-ranking reply

donv_the_ghost

Level 9

50,942 points

Posted on Apr 20, 2020 5:51 AM

See this Apple document If you see a message that says 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856" There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”

You also can get Apple telephone support for help using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

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Account disabled from App Store and iTunes

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