Photo Library Repair Tool Frozen

Question

Level 1

5 points

Photo Library Repair Tool Frozen

The built in repair tool has been frozen at 5% for nearly 12 hours. Does this mean the repair failed? Is it dangerous to force quit Photos at this point in order to try a 3rd party repair app? Will I lose photos?

Posted on Apr 20, 2020 7:52 AM

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Answer 1

Old Toad

Level 10

215,846 points

Apr 20, 2020 10:33 AM in response to drlyla

It's safe to say the repair essentially failed and you should force quit the library.

Which versions of Catalina and Photos are you running?

What Mac model do you have?

Is your library a managed or referenced library?

Where is your library located? If on an external HD how is that drive formatted and connected to your Mac?

Do you have the iCloud Library enabled in the library? If so, do you also have "Optimize Mac Storage" enabled.

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Answer 2

Old Toad

Level 10

215,846 points

Apr 21, 2020 8:52 AM in response to drlyla

That should be OK. How is that drive formatted and connected to your Mac?

Do you have the iCloud Library enabled in the library? If so, do you also have "Optimize Mac Storage" enabled.

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Answer 3

drlyla Author

Level 1

5 points

Apr 20, 2020 2:42 PM in response to Old Toad

Actually I'm running High Sierra 10.3.6, Photos version 3.0. Library is on an external hard drive because it is so large, and has been working fine up until the last few months, where every action took minimum 5 minutes to execute and it would often crash.

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Answer 4

drlyla Author

Level 1

5 points

Apr 24, 2020 8:58 AM in response to Old Toad

Once I fiddled with the iCloud settings, Photos was responding better. With over 200K+ photos I decided to start a new library for this year. I was able to work on the original library and create my photo book for 2019, which was my initial purpose. Thank you for all your help.

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