Problem with Portrait Mode

Hey,


So I've discovered I have a problem with portrait mode. When I try to take a picture with PM, using main camera it doesn't work. no "yellow frame" around the photo modes etc.

when I switch to the selfie camera, PM works and takes perfect portrait pictures.

but when I go back to main camera - it doesn't work again.

I have the latest OS (checked before posting) and I tried Hard Reset. I also have plenty (over 60%) free space on phone.

iPhone X, 12

Posted on Apr 20, 2020 10:16 AM

Reply
8 replies

Apr 20, 2020 10:28 AM in response to sberman

Maybe I am not describing the problem correctly.

The portrait mode doesn't "load" when I turn it on, when on main camera.

when I switch to selfie, it works and takes pictures in such mode.

when I am on main camera it takes normal photo, like in "normal" mode. No effects, no blurred out background, basically it is not working at all on main camera. And I am trying to find out why

Apr 20, 2020 10:40 AM in response to sberman

Nothing. Thats the problem. I see the screen like its in normal Photo mode. But with portrait options. But they all are greyed out. Switching light etc doesn’t change anything.


i see portrait mode options.

but if put my finger it doesnt ask me to put it further. It doesn’t „read” that I turned into portrait mode. Everything looks like normal mode but with portrait options

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problem with Portrait Mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.