You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

.5x and portrait mode not working on 11pro max camera

.5x works on everything except the normal rear face camera portion (works on pano, video, slow-mo and timelapse, but not photo) and portrait mode just acts like normal “photo” mode but at 2x.


this is a BRAND NEW iPhone 11 Pro Max (I got it earlier this afternoon because my old pro max was doing the SAME THING and they had to replace the phone)

iPhone 11 Pro Max

Posted on Nov 27, 2020 8:14 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2020 9:08 PM

Force Restart your phone and see if that helps:


  • Press and quickly release volume up button
  • Then press and quickly release volume down button
  • Then press and keep holding the side power button (keep holding past the swipe to power off) until you see the Apple Logo, then let go
7 replies

.5x and portrait mode not working on 11pro max camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.