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App Store Application not responding

i cant use the app store my MacBook pro is macOS Catalina 10.15.4

MacBook Pro 13", macOS 10.15

Posted on Apr 20, 2020 11:52 AM

Reply
7 replies

Apr 21, 2020 11:19 AM in response to macBook_r

I hope macjack has some more ideas.


First of all make sure that you have a backup of your files.


I would try removing some .plist files from your Home Folder>Library>Preferences>:

com.apple.appstore.commerce.plist

com.apple.appstored.plist


Move those three to your Desktop, restart your computer, and try to open the App Store.


Next step might be to Reinstall macOS - Apple Support, but before you try that try downloading/installing/running Etrecheck, and post the results on this thread using the steps outlined in: Using EtreCheck - Apple Community

App Store Application not responding

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