Unable to make purchases in Pokémon GO

I am having the same issue. It started on one phone and then moved to the other one too after a few purchases. It’s hard to catch’em all when you can’t purchase in game upgrades and items.

ive done all their trouble shooting ideas, reinstalled about 6 times, unlinked my fb and Apple Pay is switched of, I’m not in beta- their answe was get an Android

Still struggling with no good response... assuming you reported Apple and not Niantic the BBB?

Correct, I explained my situation to them and told them that Niantic told me I had to ask Apple for a refund and when I asked them for the refund I was denied.

I have linked all of my accounts. Updated my payment info and emails. Still nothing. Is it Niantic? Or Apple?

Physically asking or through electronic means? If you have a phone number, please share. Because going through the routes of electronically asking them doesn’t work for everyone.

I’m not sure about that either. I don’t know how to check for pending downloads?

I’m having the same problem. So frustrating!!!

Oh my goodness you rock — this worked! Why couldn’t bloody Niantic figure it out??

same here, bought the pass now i cant buy anything. green ball in middle just spins..

I’m having the same problem, two iPhones, same problem, try to buy anything in the store, even the freebies and green wait circle just keeps spinning 🤷‍♀️ Nothing from Niantic 🤬

!!!

Ok, fixing this is pretty easy:

1. Make a new pokemon GO account.
2. Set the age to something between 12-14years old.
3. You will have to login on your account because 12-14year is to young to make an account (child account)
4. Once you logged in you now have a child account that is linked to your main account, and thus can recieve purchased goods made from your apple ID.
5. Open the ticket/shop and check for the ticket/money bundle you bought, it should now be added into this account.
6. Thats it, you are now able to make purchases again.

As far as i know this is the only way to fix this rn, so gl :)

Update #3: So Apple finally refunded me for 2 of the Event Bonus charges but my main account still can’t purchase anything in the shop, hopefully they’ll refund me for the third charge as well and hopefully that can fix my account.

So the other day I thought my problem was fixed. I had the best Apple iTunes agent...very polite...very helpful. After I finished my call she said that my ghastly community day duplicate charge was removed and would be receiving a refund. I was able for just 24 hours to purchase items even though I didn’t take advantage of it.....until...this morning. I woke up to an email from Apple stating they denied my request for refund for 1.98. I was done!!! I can’t believe a company that dominates financially cannot refund a 1.98 for what clearly shows is a duplicate charge. Really??? I thought as an Apple user, Apple was supposed to support any issues with apps etc when we had to dispute erroneous charges. It seems like they don’t care about their customers. With all of these people complaining of the same erroneous charges...class action lawsuits can handle this kind of fraudulent action.