Unable to make purchases in Pokémon GO

Same exactly, and it happened after I bought the Go Fest ticket (which also glitches and purchased twice, which shouldn’t even be possible). Now I can’t use the shop at all - error message pops up every time.

Update: I checked again on the other phone and the money went back into my account and I was able to make the coin purchase successfully. But I still have yet to be refunded for the 2 Gastly tickets that I was charged for and never received.

FIXED MINE!!

My brother & I both play pogo and use the same apple id to make purchases. 3 gastly event ticket purchases made and none received on either accounts. 1 was a pending charge while 2 were a successful charge. I refunded the pending and it didn't fix it. I just refunded the other 2 event charges and it fixed it.

I was also able to make purchases on my pogo account by installing pogo on a separate device and making a new apple id. But now my original apple id is fixed.

I had the same problem, but think I found the solution, it seems like it has to do with screen time, which is the last thing anyone would think, but I clicked on Niantic help page and this is what I got how to resolve.

The same thing happened to me, and I managed to find a solution for my case. This is iPhone and Apple-specific.

I made a purchase for the $0.99 Community Day Special Research at the Pokemon Go shop. I haven't made any Apple purchases for some time, and this purchase seemed to have some problems and I got an error, but the special research was still given to me. After that, every time I try to get anything from the Pokemon Go Shop, even if it is a free item like the daily free box, I get that terrible spinning wheel which never returns until I am forced to quit the app. I tried resetting the network, uninstalling and reinstalling the Pokemon Go app, switching my iPhone on and off, and resetting the network, but nothing worked. I tried logging in to another account on the same phone and got the same error. Then, I tried using an old iPhone and everything worked fine, so I figure the problem is specific to my iPhone. I looked at my iPhone payment (Settings/Apple ID/Payment & Shipping) and saw that my payment method was declined. I updated my payment methods to try add money to my account (Settings/Apple ID/Media & Purchases/Add Money to Account) but payment was still declined. So, I contacted Apple Support and they fixed something at their end, and was told to wait 24 hours before trying again. That worked! The next day, I was able to add money to my account, so I tried the Pokemon Go shop again. This time, it went through with no issues, and that spinning ball disappeared.

Ive had the same problem since April 19 showing the error 3 code. I had to use another phone to purchase coins but now im having issues with 1pokecoin items in game on my phone.

Exactly the same problem here!

Has anyone fixed this issue yet?

Oh my thank you! <3

This worked for me too, logged in onto my lil brothers account and the ticket got added to his, thus fixing my issue :)

Has anyone found the solution to this? We weren't able to buy the last event, and now unable to participate in Go Fest.

I’m glad that worked for you! I tried logging in on my son’s phone and they took my money and gave me no coins. So frustrating!

I’m having the exact same problem.

Now in addition to not being able to buy Pokecoins, I can’t use the coins I’m getting from the gyms. That definitely seems like a Niantic thing, and not Apple.