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The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
if one accidentally deletes an email and the following email is unread then any attempt to undo asks if you want to unread the current email!
I am sure this behaviour has changed recently (probably 13 ).
Is there a way around this.
It is my belief that undo should only apply to actions that were directly initiated by the user,
iPad mini 5 Wi-Fi, Cellular
Unfortunately you cannot “undo” a mail deletion.
As such, if you delete an email from your mail list - and, subsequent to this deletion the next email in your message list is then opened, it follows that that any available “undo” action will attempt to reverse the last action performed. In this scenario, the last action to “undo” is not the delete action.
Notwithstanding this description, assuming that you are using an IMAP mailbox, all actions are immediately synchronised to the IMAP server - including email deletions. The only mechanism by which you can “undo” an email deletion, if supported by your email provider, is to log-in to your mailbox using your web browser; you might be able to retrieve recently deleted email from the webmail interface.
I hope this information and suggested workaround are helpful - and potentially resolves recovery of an accidentally deleted email.
Deleting an email normally involves moving it to the “bin”. So reversing the deletion entails moving the file back to its original folder as illustrated by the case where the following message is read. In that case them undo works fine.
i am not sure when the behaviour changed but recently the change in the read status became “undo-able” which blocked the ability to undo the delete
Right you are! Update solved the issue. I had not yet been prompted for the update but have been in “IT” for long enough (50 year ;) to make sure i am on the the most recent release before complaining!
Hello,
Try updating to iPadOS 13.4.1 to see if it resolves your problem.
Settings > General > Software Update
I can’t undo a delete in mail if the following email is unread
