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Is this a fake email from apple?

Hi,


Please help. I have received an email from apple saying that I have made a payment from Merchant infomation Smule sing on App store, which is not true. I have not bought anything on the below mention date.


So i was wondering is this a fake apple invoice email?


Frances

iPhone XR, iOS 13

Posted on Apr 20, 2020 11:36 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 21, 2020 2:13 AM

It is definitely not from Apple.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

4 replies
Question marked as Top-ranking reply

Apr 21, 2020 2:13 AM in response to FrancesSss

It is definitely not from Apple.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Is this a fake email from apple?

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