I keep getting a "License not found" message and it appears repeatedly throughout the day with no indication of what app it is, and the only logo on it is the App Store. Clicking on Cancel or retry does nothing. Cancel cancels the message, but it appears again later in the day.
MacBook Air 13", macOS 10.15
Hi ChinolaCloud,
Thanks for reaching out in Apple Support Communities. I understand that you're seeing a prompt or error stating "License not found" as indicated in the photo you included. I also see that you're unable to discern the source of the prompt and canceling the message only causes it to reappear later. I can see why you'd reach out about this; I'd like to help. If you haven't already, try these steps first:
If the behavior continues, start your Mac in safe mode and take some time to test for the behavior there as well: How to use safe mode on your Mac. If the issue seems to be resolved in safe mode, restart your Mac normally and test again.
Let me know what you find.
Best Regards.
Hi Chris, Thank you so much for replying this post.
I followed your steps and then some time later I was still getting the same error message. The last thing I tried was to go to our Jamfnow site and found an app that needed to be reinstalled, then after doing that I haven't seen the error message popping up again (so far). I keep checking, If it didn't work I will come back to the community.
Thanks again. Best Regards.
Hi ChinolaCloud,
You're most welcome! We're glad to hear that you seem to have found the source of the prompt that was appearing on your Mac and we appreciate you providing the steps you took. Please don't hesitate to reach out again should the behavior return.
Take Care.
License Not Found
