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LaDaeshai Author

Level 1

4 points

Macbook Pro

My QuickTime player crashes at startup. I tried to drag it to the trash so I could uninstall it and install it again but that won't work. Is there any way I can fix it?

MacBook Pro 13", macOS 10.15

Posted on Apr 21, 2020 4:08 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

142,896 points

Posted on Apr 21, 2020 7:11 PM

How to use safe mode on your Mac - Apple Support. ‘Safe mode’ can help you to determine whether an issue is caused by software that loads as your Mac starts up.
How to test an issue in another user account on your Mac - Apple Support. If an issue stops happening when you log out of your macOS user account and log in with another, the issue could be related to the files or settings in your user account.

Let us know the results of these tests.

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