Catalina Bluetooth Issues

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Level 1

4 points

Catalina Bluetooth Issues

I just updated my 2017 Macbook Pro to OSX Catalina and bluetooth headphones will no longer connect. It attempts to connect, status changes connected for 10ish seconds, then drops.

Things I've tried:

Remove all bluetooth devices
Reset the bluetooth module
Delete the bluetooth plist
SMC Reset
Reset NVRAM/PRAM
Restarting
Connecting bluetooth with wifi disconnected
Tried another set of headphones

Have you heard of this problem and do you know of any other potential fixes?

MacBook Pro 15", macOS 10.13

Posted on Apr 22, 2020 4:50 AM

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Answer 1

Best reply

calpuccino Author

Level 1

4 points

Apr 23, 2020 1:52 PM in response to calpuccino

On your Mac, go to Finder.
Click “Go” in Menu Bar and “Go to Folder.
A window will pop up. Copy and paste /Library/Preferences and click Go.
A new window will pop up. Find the com.apple.Bluetooth.plist file and drag this to the Trash.
Now again go to Finder, click Go and Go to Folder and copy and paste ~/Library/Preferences/ByHost click Go.
Locate this file: com.apple.Bluetooth.xxxxxxxxxx (xxxxx=random letters or numbers)
And drag this to the Trash.
Now restart your Mac. Do not worry your Mac will automatically recreate these files.

(from macreports.com)

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Answer 2

Apr 22, 2020 5:08 AM in response to calpuccino

calpuccino wrote:

• I just updated my 2017 Macbook Pro to OSX Catalina and bluetooth headphones will no longer connect. It attempts to connect, status changes connected for 10ish seconds, then drops.

Have you heard of this problem and do you know of any other potential fixes?

What exact "bluetooth headphones" ?

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Answer 3

calpuccino Author

Level 1

4 points

Apr 23, 2020 12:57 AM in response to leroydouglas

B&O H8i. I also tested a pair of Jabra Move and had the same issue.

My Apple Trackpad 2 still works via bluetooth though.

Thanks

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Catalina Bluetooth Issues

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