IPOD Nano 1st GEN won't sync with ITUNES

Question

Level 1

4 points

IPOD Nano 1st GEN won't sync with ITUNES

I have spent hours and hours trying to get this working but it fails me and I am close to cracking up.

It appears I'm on windows 8.1 with a 64bit operating system, however when I check most apps and devices they seem to pull out 32bit drivers. (When I tried to install an old version of itunes based on 32bits it failed saying I need to use the 64bit version).

Please see below:

I am trying to update the drivers for the portable device the IPOD but I can't. I also tried under disk drives on the left above and that too failed. I have read forums and forums and navigated youtube but the 'fixes' which are based on newer generations and IPOD phone seems to work. I have installed and re-installed itunes rebooted my PC a 100 times and nothing. Itunes is not seeing the IPOD. It's actually driving me daft. The PC is seeing the IPOD but as read only - it tells me the dick is write protected. Is there a fix ? I would love to get this IPOD going again.

iPod Nano

Posted on Apr 22, 2020 1:06 PM

Reply

Answer 1

Top-ranking reply

CarlAVII

Community Specialist

Apr 23, 2020 7:07 PM in response to stealthdj

Hello stealthdj,

Thank you for using Apple Support Communities! I understand from the information you provided that you want to download a version of iTunes that will be compatible with your PC; I'd like to help.

The following support article provides a download link for Windows 7 and later, with support for 64 bit systems:

Download iTunes 12.4.3 for Windows (64-bit - for older video cards)

If you still have issues, this link contains some other versions that also my work:

Apple - Support - Downloads

Hope this helps.

Best Regards.

Reply

Answer 2

Teddy_B

Community Specialist

Apr 24, 2020 11:45 AM in response to stealthdj

stealthdj,

I'd like to continue to isolate this issue. This article provides some great steps to help:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

If you still have issues, let us know the results of each step in the article, so we can continue to help.

Best Regards.

Reply

Answer 3

BreeZee_17

Community Specialist

Apr 24, 2020 3:00 PM in response to stealthdj

stealthdj,

Im glad to hear the iPod appeared in iTunes. Let's have you continue with the article and unplug all you other USB devices from your PC, with the exception of a mouse and keyboard, and try plugging in your iPod into another USB port.

Hope this helps.

Have a great day.

Reply

Answer 4

rose_10

Community Specialist

Apr 25, 2020 5:12 AM in response to stealthdj

stealthdj,

The issue may be related to the other usb devices I see in the list, try disconnecting all USB hard drive or mass storage devices, from your computer and try connecting your iPod to another USB port. If you still have issues after trying this step, the next best step would be to contact Apple Support directly:

Contact Apple Support

Best Regards.

Reply

Answer 5

stealthdj Author

Level 1

4 points

Apr 24, 2020 9:01 AM in response to stealthdj

Reply

Answer 6

stealthdj Author

Level 1

4 points

Apr 24, 2020 12:21 PM in response to Teddy_B

Thanks! I've installed that driver: see below now I'm going to restart my PC :)

Reply

Answer 7

stealthdj Author

Level 1

4 points

Apr 24, 2020 12:44 PM in response to Teddy_B

I now have itunes talking to the IPOD !!! but now I have the error 'cannot be synced. The disk is locked and cannot be written to?? :(

Reply

Answer 8

stealthdj Author

Level 1

4 points

Apr 24, 2020 3:16 PM in response to BreeZee_17

I've tried to find the apple mobile device under the USB ports but it isn't showing up :(

Is this the issue ?

Reply

Answer 9

stealthdj Author

Level 1

4 points

Apr 23, 2020 11:57 PM in response to CarlAVII

Thanks so much for reaching out ! I have tried that and its installed correctly. Itunes still doesn't see my IPOD Nano.

I'm really frustrated at this stage that nothing works. Please advise ?

Reply

Answer 10

stealthdj Author

Level 1

4 points

Apr 24, 2020 9:29 AM in response to stealthdj

Hi PsyDye

Please see below I have loaded that version but it still doesn't see my IPOD. I have reset my Nano using the select and menu buttons. Any last advice ? Does this should this work still ??

Reply

IPOD Nano 1st GEN won't sync with ITUNES

Similar questions