Debbier12 wrote:
Earlier today i was working and my pup pushed my mug of coffee all over my laptop, I did have a cover on my keyboard. I was wiping off coffee and 1 min later I turned off the laptop and dried the rest of the coffee but now mouse pad won't let me click on anything and it makes a weird noise when I click on mousepad, so i have left the laptop off for hours now and I noticed the laptop won't turn on unless its plugged to the light. Should I be worried? I found a tech guy on homeadvisory and he is coming to pick up my mac, so I have no clue what to expect :( anyone else has been through this?
Worried how?
Liquid and electronics don't mix. Problems just tend to get worse. The first causality is typically the key board, that is an upper case replacement. Past that it is a logic board replacement.
If you have AppleCare+ it will cover a large portion of accidental damage.
https://www.apple.com/support/products/mac.html
AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warranty replacement rates will apply
(*note: there may be some delay due to the temporary Apple Store closures)
or call AppleCare Support at 1-800-APLCARE.
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In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
From iOS device using the app to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.
ref: https://www.apple.com/shop/browse/store/temporary_closures )
Call (800) MY–APPLE (800–692–7753)