My MacBook keyboard isn’t working

I need help with my Mac book the key bored isn’t working but the mouse, & screen works

perfectly , it’s doesn’t not let me type.

is sometime over heats too.


[Re-Titled by Moderator]

Posted on Apr 22, 2020 6:42 PM

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Question marked as Top-ranking reply

Posted on Apr 24, 2020 7:22 AM

Hello laurisa258,


Thank you for reaching out in Apple Support Communities. I understand that the keyboard on your MacBook is unresponsive and the computer tends to get warmer than usual.


Having a fully functional MacBook is important to complete your daily tasks and I'll be happy to help.


To help troubleshoot these behaviors, I recommend to reset the system management controller (SMC). This can help resolve the issues you're experiencing. Here's a helpful article on how to perform this step: How to reset the SMC of your Mac


In addition, with regard to the Mac getting warmer than expected, I suggest to follow these additional steps: Keep your Mac notebook within acceptable operating temperatures


Please let me know if that helps.


Cheers.

1 reply
Question marked as Top-ranking reply

Apr 24, 2020 7:22 AM in response to laurisa258

Hello laurisa258,


Thank you for reaching out in Apple Support Communities. I understand that the keyboard on your MacBook is unresponsive and the computer tends to get warmer than usual.


Having a fully functional MacBook is important to complete your daily tasks and I'll be happy to help.


To help troubleshoot these behaviors, I recommend to reset the system management controller (SMC). This can help resolve the issues you're experiencing. Here's a helpful article on how to perform this step: How to reset the SMC of your Mac


In addition, with regard to the Mac getting warmer than expected, I suggest to follow these additional steps: Keep your Mac notebook within acceptable operating temperatures


Please let me know if that helps.


Cheers.

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My MacBook keyboard isn’t working

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