You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't Mount New LaCie drive - Mac OS Catalina, Late 2013 MacBook Pro (Retina)

I got a new LaCie external drive so I could run TimeMachine and backup my 6+ year old MacBook Pro so I can transfer my backup to my brand new MacBook Air. For some reason, when I try to do anything in Disk Utility, I get an error such as com.apple.DiskManagement.disenter error -119930868. I see it's formatted for MS-DOS but it won't let me erase it, won't let me reformat it, won't let me run first aid, etc.


The disk doesn't show up anywhere except in Disk Utility and it's shaded out. See attached screen shot. Can anyone offer any advice?


Connected via the included USB-3 (mac end) to USB-C (drive end).

MacBook Pro 13", macOS 10.15

Posted on Apr 22, 2020 7:03 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2020 7:26 PM

Yes.

4 replies

Can't Mount New LaCie drive - Mac OS Catalina, Late 2013 MacBook Pro (Retina)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.