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HP Smart app to solve HP Envy 100 scanning problem?

My printer HP Envy 100 D410 functions well with Mac OS Catalina as a printer - but the scanning function is not operative. I have downloaded the HP Smart app recommended by HP as a tool but am hesitant to use it. Any advice?

Mac mini 2018 or later

Posted on Apr 22, 2020 11:13 PM

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Question marked as Top-ranking reply

Posted on Apr 23, 2020 12:01 AM

Why are you hesitant to use it, have you tried scanning through the Image Capture app in your Applications folder.

why don't you as HP.

Have a look at this page, https://support.hp.com/gb-en/drivers/selfservice/swdetails/hp-envy-100-e-all-in-one-printer-series-d410/4073853/swItemId/mp-237960-1

The download includes printer and scanner drivers.

2 replies
Question marked as Top-ranking reply

Apr 23, 2020 12:01 AM in response to erikfromcharlottenlund

Why are you hesitant to use it, have you tried scanning through the Image Capture app in your Applications folder.

why don't you as HP.

Have a look at this page, https://support.hp.com/gb-en/drivers/selfservice/swdetails/hp-envy-100-e-all-in-one-printer-series-d410/4073853/swItemId/mp-237960-1

The download includes printer and scanner drivers.

HP Smart app to solve HP Envy 100 scanning problem?

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