missing files

Question

Level 1

8 points

missing files

I want to start by saying that i had spend the last 3 days trying every single solution i could find all over the web and still cant solve my problem.

I was ussing my iMac for the first time in like a month.. everything was fine, i was checking "All my files" looking for some pictures, i saw i had a LOT of .txt files generated by a Keyforge Tournament program, so i erase all of them...

Then i needed to plug in my Mbox, wich need to restar the computer to work.

And then... at least 3/4 of my files gone missing... pictures, garageband, photoshop, .bin files... the list is huge. also my home screen went to default

I tried to fix the drive (cmd+r option on startup), checked the home user tag, checked if there was a program eating all the cpu% on activity monitor, tried many other thins already forgot...

What am i doing wrong? Can anyone help me?

Thanks

Posted on Apr 23, 2020 6:24 AM

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Answer 1

rkaufmann87

Level 10

148,494 points

Apr 23, 2020 6:52 AM in response to matias151

Please navigate to the Mac App Store or navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211

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Answer 2

KiltedTim

Level 10

226,212 points

Apr 23, 2020 8:21 AM in response to matias151

Restore the files from your last backup.

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Answer 3

BDAqua

Level 10

250,259 points

Apr 23, 2020 8:40 AM in response to matias151

This is a different problem than your original one, but delete these files & restart...

/Library/LaunchAgents/com.epson.esua.launcher.plist

/Library/LaunchAgents/com.epson.ecrp.launcher.plist

~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist

~ tilde indicates hidden Home Library.

Apple hid the Users' Library folders...

Method 1:

From the Finder, select the Go menu at top of the screen, and choose Go to Folder.
In the window that opens, enter ~/Library, and click Go.

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Answer 4

Old Toad

Level 10

215,864 points

Apr 23, 2020 2:11 PM in response to matias151

The first thing you should do is get an external HD that's about 2 ½ to 3 times the size of your boot drive and start using Time Machine via the System/Time Machine preference pane:

An excellent source for external HDs is MacSales.com.

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Answer 5

KiltedTim

Level 10

226,212 points

Apr 23, 2020 5:01 PM in response to matias151

Any external hard drive will do. All you have to do is format the drive with your Mac. There is nothing special about a "macOS compatible" hard drive other than it comes formatted for a Mac out of the box.

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Answer 6

rkaufmann87

Level 10

148,494 points

Apr 23, 2020 5:55 PM in response to matias151

External Hard Disk's are relatively very inexpensive. However if you buy a really cheap one it will cost more in the long run. This is why most experienced users buy OWC Mercury Elite Pro's, reasonable cost and very high quality = longevity . And they are open for business and will ship to your door.

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Answer 7

matias151 Author

Level 1

8 points

Apr 24, 2020 9:14 AM in response to rkaufmann87

Ill see what can i do... but i live in Argentina... most business are not working because of the quarantine. Tech items became very expensive in the last 4 years (i got my iMac back on the day when there were affordable), and on top of that our custom service for shipping from others countries is very tight, we can not get any type of hardware here.

Is there is ANY other solution that do not requiere me to buy a new HD will be really appreciated.

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Answer 8

Old Toad

Level 10

215,864 points

Apr 24, 2020 9:30 AM in response to matias151

If there's an electronic/computer store near you you should be able to find a large enough external USB drive there that will work. It'll be better than nothing. You'll probably have to reformat it as many come formatted for PCs.

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Answer 9

rkaufmann87

Level 10

148,494 points

Apr 24, 2020 9:36 AM in response to matias151

Macsales.com and international dealers and distributors. Please try one. OWC Resellers

BTW, I have been to Argentina, lovely county. We went all over from Mt. Fitzroy to Igagzu to to the Patagonia region to Mar del Plata and of course Buenos Aries. Spent 3 weeks there travelling with family members that live there.

I know the costs of Macs there are expensive and support is not good so I understand.

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