Mac mini (2020) + Belkin Thunderbolt 3 Cable + Samsung display not working

Hi,


I bought a Mac mini earlier this year. When I plug it into my Samsung display with the Apple Thunderbolt 3 0.8m cable (which was recommended with the Mac mini) it works fine, however I wanted to get a longer cable so bought the Belkin 2m Thunderbolt 3 cable (also from Apple store). When I plug it into my display nothing happens / the display doesn't pick up any signal.


Is there as reason for this - does the Apple Thunderbolt cable support some form of display technology which is not supported by the Belkin cable? If so then what are my options for a longer compatible cable? The display model details are: Samsung LC34H890WJU LED display 86.4cm 34" ultra-wide quad HD curved black.


Thanks,

James.

Mac mini 2018 or later

Posted on Apr 23, 2020 7:38 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 23, 2020 11:07 AM

That display uses USB-C but is not Thunderbolt 3. Short (less than 1m) Thunderbolt 3 cables just have wires connecting each end, and will work for both Thunderbolt 3 and non-Thunderbolt USB. Longer Thunderbolt 3 cables have electronics in the connectors to amplify the Thunderbolt signals to handle the extra length, and will not work for non-Thunderbolt USB-C devices.


You need a non-Thunderbolt USB-C cable.

Similar questions

4 replies
Question marked as Top-ranking reply

Apr 23, 2020 11:07 AM in response to Giacomo89

That display uses USB-C but is not Thunderbolt 3. Short (less than 1m) Thunderbolt 3 cables just have wires connecting each end, and will work for both Thunderbolt 3 and non-Thunderbolt USB. Longer Thunderbolt 3 cables have electronics in the connectors to amplify the Thunderbolt signals to handle the extra length, and will not work for non-Thunderbolt USB-C devices.


You need a non-Thunderbolt USB-C cable.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac mini (2020) + Belkin Thunderbolt 3 Cable + Samsung display not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.