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Apple ID

Hey everyone I’ve been locked out of my Apple ID. Forgot the password. It keeps trying to have me verify/ recover through a phone number that I no longer have. How can I get access back to my Apple ID with out that phone number.. can I verify a different way?

Posted on Apr 23, 2020 12:44 PM

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Question marked as Top-ranking reply

Posted on Apr 23, 2020 12:54 PM

See Account Recovery—Two-Factor Authentication

 

“If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. “After you request account recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access.” … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately regain access to your Apple ID.”

 

Before beginning account recovery see: 

 

If you didn't receive your verification or reset email https://support.apple.com/en-us/HT201455

 

“Not sure where that email was sent? Here are some tips to help you find it.”

2 replies
Question marked as Top-ranking reply

Apr 23, 2020 12:54 PM in response to franchesca115

See Account Recovery—Two-Factor Authentication

 

“If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. “After you request account recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access.” … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately regain access to your Apple ID.”

 

Before beginning account recovery see: 

 

If you didn't receive your verification or reset email https://support.apple.com/en-us/HT201455

 

“Not sure where that email was sent? Here are some tips to help you find it.”

Apr 23, 2020 12:51 PM in response to franchesca115

See if you can get an email option.


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            


If necessary, contact Apple ID Support. See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. 


https://twitter.com/AppleSupport


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      



Apple ID

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