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Music and itunes problem

I bought some music but they don't show up in the Music app. Can you help me. I pressing download button on Itunes but it hasn’t working. I open Music app and they don’t show up in the Music app.

iPhone XR, iOS 13

Posted on Apr 23, 2020 4:43 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 23, 2020 5:31 PM

To be clear the music is showing in the iTunes Store with a download (cloud) icon, indicating you’ve purchased it?

Please perform the following steps to see if this can resolve it:


If the Music App or iTunes app isn’t responding

Make sure your iOS software is up to date


Redownload apps, music, movies, TV shows, and books - Apple Support

See: How to redownload music on an iPhone, iPad, or iPod touch


  • Also make sure you have enough space - Settings > General > [Device] Storage

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support



1 reply
Question marked as Top-ranking reply

Apr 23, 2020 5:31 PM in response to mert108

To be clear the music is showing in the iTunes Store with a download (cloud) icon, indicating you’ve purchased it?

Please perform the following steps to see if this can resolve it:


If the Music App or iTunes app isn’t responding

Make sure your iOS software is up to date


Redownload apps, music, movies, TV shows, and books - Apple Support

See: How to redownload music on an iPhone, iPad, or iPod touch


  • Also make sure you have enough space - Settings > General > [Device] Storage

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support



Music and itunes problem

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