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"This XML file does not appear to have any style information associated with it."

This message appears when I try to read a response to my post on a news Website. I've tried clearing all history, cookies, and caches in Safari 12.1.1, but the message still appears. Has anyone found a solution?

Posted on Apr 23, 2020 6:13 PM

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Posted on Apr 23, 2020 6:50 PM

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com





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3 replies
Question marked as Best reply

Apr 23, 2020 6:50 PM in response to CommunerHI

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com





Apr 23, 2020 7:42 PM in response to Eric Root

Thank you for your suggestions.

I was running anti-virus and VPN applications, but I turned them off and got the same negative result.

I tried using another admin user account and ditto.

Same for Safe Mode.

Additional info:

This problem began several weeks ago. I mitigated it by using my Chromebook, where I could read the responses, but today the same issue occurs on the Chromebook!

On my Windows 10 computer using Microsoft Edge, no comments at all appear.

It's possible the cause lies within the Website, but I haven't seen any other recent complaints.


"This XML file does not appear to have any style information associated with it."

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