You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

two factor authentication “not available”

hi!! when i try to enable two factor authentication to use apple pay, it says “two factor authentication not available on this account”

iPhone 8, iOS 13

Posted on Apr 23, 2020 7:48 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2020 3:39 AM

Who can turn on two-factor authentication?

Two-factor authentication is available to iCloud and iTunes users with at least one device that's using the latest iOS or macOS. Here are the minimum recommended system requirements for all devices that you use with your Apple ID:

  • iPhone, iPad, or iPod touch that uses a passcode, with iOS 9 and later 
  • Mac with OS X El Capitan and iTunes 12.3 and later
  • Apple Watch with watchOS 2 and later
  • Apple TV HD with tvOS
  • Windows PC with iCloud for Windows and iTunes 12.3.3 and later

We also recommend that you have a valid credit card on file in your account. This information may be requested to help verify your identity if you forget your password.

While most iCloud users can now turn on two-factor authentication, certain account types may still be ineligible at Apple’s discretion.

Some Apple IDs created in iOS 10.3 or macOS 10.12.4 and later are protected with two-factor authentication by default. In this case, you see that two-factor authentication is already turned on.

1 reply
Question marked as Top-ranking reply

Apr 24, 2020 3:39 AM in response to gian-marco208

Who can turn on two-factor authentication?

Two-factor authentication is available to iCloud and iTunes users with at least one device that's using the latest iOS or macOS. Here are the minimum recommended system requirements for all devices that you use with your Apple ID:

  • iPhone, iPad, or iPod touch that uses a passcode, with iOS 9 and later 
  • Mac with OS X El Capitan and iTunes 12.3 and later
  • Apple Watch with watchOS 2 and later
  • Apple TV HD with tvOS
  • Windows PC with iCloud for Windows and iTunes 12.3.3 and later

We also recommend that you have a valid credit card on file in your account. This information may be requested to help verify your identity if you forget your password.

While most iCloud users can now turn on two-factor authentication, certain account types may still be ineligible at Apple’s discretion.

Some Apple IDs created in iOS 10.3 or macOS 10.12.4 and later are protected with two-factor authentication by default. In this case, you see that two-factor authentication is already turned on.

two factor authentication “not available”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.