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My iPhone will not turn on. The screen is black. I’ve tried everything

My iPhone will not turn on. The screen is black. I’ve tried everything, help





[Re-Titled by Moderator]


iPhone 8 Plus, iOS 13

Posted on Apr 24, 2020 3:56 AM

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Question marked as Best reply

Posted on Apr 24, 2020 10:14 PM

  • You still see a black screen after charging, force restarting, following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:

1 reply
Question marked as Best reply

Apr 24, 2020 10:14 PM in response to Ahlanna

  • You still see a black screen after charging, force restarting, following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:

My iPhone will not turn on. The screen is black. I’ve tried everything

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