Suspicious email

Question

Level 1

8 points

Suspicious email

Hi there, I received an email claiming to be from Apple Support. It was very short and said “ Apple ID Locked” in the subject and here’s a screenshot of the email Im wondering if this legitimate or spam.... ?

[Image Edited by Moderator to Remove Personal Information]

iPhone 8, iOS 13

Posted on Apr 24, 2020 2:15 PM

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Answer 1

Apr 24, 2020 2:21 PM in response to selenadays

It is spam.

Apple does not send such messages.
Apple would not warn of a pending account issue, giving you a deadline to fix the issue.
Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately.

https://support.apple.com/en-us/HT201355

The links below have information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

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