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User profile for user: katarina202
katarina202 Author
User level: Level 1
4 points

Email from apple

Hello, I got an email from iCloud ID that says


“Your apple I‌D has been l‌o‌c‌k‌e‌d on Thursday, December, 24 2020 for security reasons

If you do not respond within 12 hours of this email, your account will be suspended and you will no longer be able to access”


is it for real or is it just some spam mail? When I click the link to verify my account they want med to fill in all my numbers address and card number? When they asked for card number I got suspicious...

iPhone 8, iOS 14

Posted on Dec 24, 2020 4:35 PM

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
257,136 points

Posted on Dec 24, 2020 4:35 PM

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
257,136 points

Dec 24, 2020 4:35 PM in response to katarina202

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Reply

Email from apple

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