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Hi there, I received email from apple support that (Please verify your identity In 24 hours otherwise your id will be disabled permanently) so i want to know is it real or scam?
screenshot of that email is attached here
[Image Edited by Moderator to Remove Personal Information]
iPhone XS Max, iOS 13
It is a scam!
Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, Social Security, your bank, etc.
If you gave you Apple ID password to a scammer, then
Change your Apple ID password https://support.apple.com/en-us/HT201355
Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071
Learn about Phishing, Scams, Apple Practices,etc.
See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679
See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226
For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759
Identify scams related to purported apple notifications--Eric Root.
“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. …
“The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”
Learn about/Increase security
See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145
Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303
iCloud security overview https://support.apple.com/en-us/HT202303
Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac
UseTwo-factor authentication for Apple ID https://support.apple.com/en-us/HT204915
It is a scam!
Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, Social Security, your bank, etc.
If you gave you Apple ID password to a scammer, then
Change your Apple ID password https://support.apple.com/en-us/HT201355
Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071
Learn about Phishing, Scams, Apple Practices,etc.
See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382
See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679
See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226
For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759
Identify scams related to purported apple notifications--Eric Root.
“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. …
“The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”
Learn about/Increase security
See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145
Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303
iCloud security overview https://support.apple.com/en-us/HT202303
Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac
UseTwo-factor authentication for Apple ID https://support.apple.com/en-us/HT204915
Definitely not from Apple. instead it is from criminals.
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.
If you provided your Apple ID and password at the bogus site, change your password immediately.
I received suspicious email about my Apple account. Rather strong arm sounding. “Must update information within 24 hours.” I took it at face value, I’m ashamed to say, and was trying to input personal information and it wouldn’t accept credit card so I closed it down. Then I looked back at the message and it began with “hello” and further reading revealed very poor use of English and not very professional in its message. So, I would also like to know if this is really from Apple and why Apple needs my SS number.
i Wasn’t fill the details they want so my account is safe? Thanks in advance
Very good. You should be safe. You are very welcome.
Apple will provide you with your real name, not Client or customer.
Apple support also does not have a email logo.
Forward this email to reportphishing@apple.com
You should to thanks God that they not accept you credit card info 🙏🏼
Well, they probably have my number now anyway. I’ve been on hold with credit card company for an hour now trying to block any unauthorized charges.
Suspected email
