Conflict about Apple ID

Question

Level 1

8 points

Conflict about Apple ID

I have a problem forgetting my Apple ID password (which is @icloud.com) and I don’t have an access to the trusted phone number anymore for good! All I have is the trusted email (@gmail) And I tried everything but I failed! The steps written on iforgot.apple is not helpful! Because I don’t remember the password! How come they want me to enter it in order to reset it! And I couldn’t find anywhere to type my trusted email so they send me a code or a link to reset my password!

Posted on Apr 24, 2020 6:51 PM

Reply

Answer 1

Eric Root

Level 10

684,531 points

Apr 24, 2020 7:27 PM in response to aseel-1479

If necessary, contact Apple ID Support. See the Apple Support articles below for contact information.

Apple ID - Official Apple Support.

Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)

Get Support Work through the screens to get a chat option.

https://twitter.com/AppleSupport

From the Apple Support article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID - Apple Support.