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Iphone 7 crashing when opening a lot of apps

Hi.


I came onto this forum because my Iphone 7 is malfunctioning.


Since today I have been unable to open certain apps which include instagram, whatsapp, chrome, tiktok, and others. When loading, they get stuck for a long time on their respective loading screens and eventually crash.


The apps also appear to keep the same number of notifications even if they have more or less of them.


I have tried just about everything to get this fixed. I tried disconnecting and reconnecting to the internet, I tried a soft reset, a hard reset, a network settings reset, and then I stumbled upon another bug:


When I tried to reset all of my settings, the loading bar for reseting the settings (the one right beneath the apple logo when there's a dark screen) didn't move for hours. I had to reset my phone and then I also found out that my settings froze when I clicked on the individual settings for any of the apps.


I then tried deleting and re-downloading the apps, when I found out that the app store would not load any results, so I had to search the app up on safari so it would redirect me to the app store page. When I did re-download the app, the notifications icons were still there and the issue was not fixed.


I later tried updating the software (I was on 13.2 and updated to the current one) but that didn't work either.


I haven't downloaded anything lately and I doubt there's any sort of malware in my system.


The only common trend I had noticed is that non-default network apps (not including safari) were the ones that were crashing, and normal local games were running. However, I then tried loading up an online game called clash royale and it worked.


I don't know what to do rn. The next step would be a factory reset but I really don't want to do that.


Is there any other possible fixes I could try?

iPhone 7, iOS 13

Posted on Apr 24, 2020 7:34 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2020 10:37 PM

  1. Restart the device. That's it.
  2. Still not solved --> Force restart iPhone - Apple Support
  3. If few apps are the issue --> If an app unexpectedly quits, stops responding, or won't open ...
  4. Have you tried --> How to force an app to close on your iPhone, iPad, or iPod touch
  5. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...


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3 replies
Question marked as Top-ranking reply

Apr 25, 2020 9:26 AM in response to SravanKrA

As I said in the post, I already did all of those steps. I restarted is, force restarted it, quit the apps and restarted it, uninstalled and reinstalled the apps, and the last step isn't related to my issue and is just telling me to force reset my iphone. My Iphone turns on normally. It's certain apps that do not.


I was also oddly able to open whatsapp last night, and the app worked fine. If I left it opened and didn't quit it, I could access it again. However when I quit the app, it wouldn't start up again.


If anyone else has a possible fix please let me know.

Iphone 7 crashing when opening a lot of apps

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