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tallsweet Author

Level 1

25 points

Opening video attachment in Apple Mail

I can open video on my iPhone, but not my MacBook running iOs 10.15 The attachment in the email shows a triangle with a line through it.

MacBook

Posted on Apr 26, 2020 8:41 AM

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1 reply

leroydouglas

Level 10

208,430 points

Apr 27, 2020 6:19 AM in response to tallsweet

tallsweet wrote:

I can open video on my iPhone, but not my MacBook running iOs 10.15 The attachment in the email shows a triangle with a line through it.

//:0

Then it has not downloaded properly on the mac or corrupt in some fashion.

Try sending a known good copy to yourself as a test.

if no resolve Call (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

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Opening video attachment in Apple Mail