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ipad pro magic keyboard caps lock key

Hi. I received my Ipad Pro Magic Keyboard the other day. I have yet been able to get the Caps Lock key to work. I have gone into to settings and set that button to Caps Lock with the blue check mark. I then go into my notes app and click on the Caps Lock key and first off the light does not light up. Then i get a pop up small grey rectangle in the middle of the screen that says “English US” and if i press the key again the “English US” changes to “Fonts”. Can anyone help me with this please?


Thanks

Billy

iPad Pro 11-inch Wi-Fi

Posted on Apr 26, 2020 1:48 PM

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Question marked as Top-ranking reply

Posted on Jun 7, 2020 6:24 PM

Hey,


I so I had this issue too but I found out how to fix it!

  1. Go to your settings
  2. Go to General
  3. Find keyboard
  4. Go to hardware keyboard
  5. Then turn off the use caps lock to switch languages.

Hope this was helpful!!


52 replies

May 3, 2020 11:42 AM in response to Billybobvi

Billybobvi wrote:

I am not sure if this a bug or not but I hope someone from apple reads this and maybe can explain what is going on.

I thought your problem was solved by removing a 3rd party keyboard? If so, the people who made it may need to update it so it doesn't mess up caps lock.


Apple is not reading here, but you can report possible bugs at


http://www.apple.com/feedback


Jun 13, 2020 9:03 AM in response to Reffers

Reffers wrote:

You shouldn’t need to go to hardware keyboard

There are two different versions of this problem.


1) When the user has added certain keyboards supplied by Apple, like Chinese or Japanese, there will be a setting in Hardware Keyboards that may need to be turned off for Caps Lock to work normally. All explained in Apple docs.


2) Certain 3rd party keyboard apps mess up the Caps Lock function for some reason. In this case there will normally not be any setting available in Hardware Keyboard to change, and the only fix is to get rid of the 3rd party keyboard. This is a bug somewhere in the app or in iOS.

May 20, 2020 6:16 PM in response to Billybobvi

I had the same problem on both of my iPad pros new magic keyboards. I worked with Apple, which could not find a fix. The issue was escalated, but while waiting for them to look into it, I fixed the problem - at least for now. I uninstalled all three of my 3rd party keyboards and then reinstalled them one at a time to see if one or all caused the issue. After reinstalling all three, so far, so good. All fixed.

May 27, 2020 4:21 AM in response to Billybobvi

I have sent in a video of the issue to Apple Support via a Senior Adviser. It’s a bug I think. There is already a globe button At the bottom left which allows us to switch between the diff language keyboards. The capslock shouldnt work this way.


when I received the magic keyboard initially, there wasn’t this issue either.


will await for them to rectify on this.

May 27, 2020 5:24 AM in response to masschaoz

masschaoz wrote: There is already a globe button At the bottom left which allows us to switch between the diff language keyboards. The capslock shouldnt work this way.


Regardless of the "globe" button, which not all keyboards have, Apple always provides a setting to you to use capslock to change between certain language keyboards if you want to do that, in both MacOS and iOS. But it is definitely a bug somewhere for this to happen without this setting having been chosen.

ipad pro magic keyboard caps lock key

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