ipad pro magic keyboard caps lock key

Hi. I received my Ipad Pro Magic Keyboard the other day. I have yet been able to get the Caps Lock key to work. I have gone into to settings and set that button to Caps Lock with the blue check mark. I then go into my notes app and click on the Caps Lock key and first off the light does not light up. Then i get a pop up small grey rectangle in the middle of the screen that says “English US” and if i press the key again the “English US” changes to “Fonts”. Can anyone help me with this please?


Thanks

Billy

iPad Pro 11-inch Wi-Fi

Posted on Apr 26, 2020 1:48 PM

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Question marked as Top-ranking reply

Posted on Jun 7, 2020 6:24 PM

Hey,


I so I had this issue too but I found out how to fix it!

  1. Go to your settings
  2. Go to General
  3. Find keyboard
  4. Go to hardware keyboard
  5. Then turn off the use caps lock to switch languages.

Hope this was helpful!!


52 replies

May 20, 2020 6:16 PM in response to Billybobvi

I had the same problem on both of my iPad pros new magic keyboards. I worked with Apple, which could not find a fix. The issue was escalated, but while waiting for them to look into it, I fixed the problem - at least for now. I uninstalled all three of my 3rd party keyboards and then reinstalled them one at a time to see if one or all caused the issue. After reinstalling all three, so far, so good. All fixed.

Jun 13, 2020 8:27 AM in response to Bllwj

You shouldn’t need to go to hardware keyboard - I just fixed mine by going to settings/ general/ keyboards - I had 3 keyboards (English (US), Emoji and Translate now. I clicked edit in the top right hand corner and deleted the ‘translate now’ keyboard leaving only English (US) and Emoji and it seems to have worked..

Jun 13, 2020 9:03 AM in response to Reffers

Reffers wrote:

You shouldn’t need to go to hardware keyboard

There are two different versions of this problem.


1) When the user has added certain keyboards supplied by Apple, like Chinese or Japanese, there will be a setting in Hardware Keyboards that may need to be turned off for Caps Lock to work normally. All explained in Apple docs.


2) Certain 3rd party keyboard apps mess up the Caps Lock function for some reason. In this case there will normally not be any setting available in Hardware Keyboard to change, and the only fix is to get rid of the 3rd party keyboard. This is a bug somewhere in the app or in iOS.

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ipad pro magic keyboard caps lock key

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