Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot set up sbcglobal.net email account

AT&T recently upgraded security on their email. It now requires OAuth. According to their web site, Apple devices support this capability. On an iPhone XS, running the latest iOS, I am taken through an endless loop of change password screens. I even tried using a Security Key generated from the AT&T Profile, (which resolved the issue with Thunderbird), but even that does not work on the iPhone. local Apple stores and their Genius Bars are closed, as are nearby AT&T stores. Please help.

iPhone XS

Posted on Apr 27, 2020 6:25 AM

Reply
Question marked as Best reply

Posted on Apr 27, 2020 7:26 AM

Thanks. Great rep at this number had me delete email account and reestablished it using “other” category, then use Key Code established through AT&T profile manager. It worked! Thank you for your help.

5 replies

Cannot set up sbcglobal.net email account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.