Why is my iPad Pro (2017) jumping from 100% to 50% in less then 20 min?

Why is my iPad Pro (2017) jumping from 100% to 50% in less then 20 min? How do I fix it? It hasn’t been used in about 7 months. Could it just need time to warm up?



​[Re-Titled by Moderator]

Posted on Apr 27, 2020 10:34 AM

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Posted on Apr 27, 2020 10:40 AM

As described, your iPad may be in the early stages of battery failure.


Given that all Apple Stores are currently closed, you should directly contact Apple Support for assistance. The Support Team may be able to perform remote diagnostics and battery test - and provide appropriate advice.


The link to Contact Support is at top-right of this page.


I the interim, I strongly recommend that you ensure that you maintain a current iCloud or iTunes backup of your iPad. If total battery failure should occur, you data will remain safe - and, if needed, you’ll be able to restore you data to a replacement iPad.



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Question marked as Top-ranking reply

Apr 27, 2020 10:40 AM in response to KatelynN24

As described, your iPad may be in the early stages of battery failure.


Given that all Apple Stores are currently closed, you should directly contact Apple Support for assistance. The Support Team may be able to perform remote diagnostics and battery test - and provide appropriate advice.


The link to Contact Support is at top-right of this page.


I the interim, I strongly recommend that you ensure that you maintain a current iCloud or iTunes backup of your iPad. If total battery failure should occur, you data will remain safe - and, if needed, you’ll be able to restore you data to a replacement iPad.



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Why is my iPad Pro (2017) jumping from 100% to 50% in less then 20 min?

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