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BroseGuapo Author

Level 1

5 points

Calls drop when attempting to merge conference call.

Hi everyone - I have the iPhone XR with Verizon. I've read into this, but can't seem to get an answer.

I do a lot of conference calls for my work. At first everything goes well. I will call the first party and it's smooth. When I add the second call the first party stays on hold and I get connected to the second party, but when I go to merge the calls to a 3-way call. The 2nd party goes to hold for a second then drops. My phone takes me back to the 1st party call, then drops after a few seconds.

Anyone else having issues like this? Should I reach out to Apple or Verizon?

iPhone XR

Posted on Apr 27, 2020 11:34 AM

Top-ranking reply

ChrisJ4203

Level 10

230,666 points

Posted on Apr 27, 2020 12:30 PM

Check with the carrier first.

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Calls drop when attempting to merge conference call.

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