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User profile for user: dalya99
dalya99 Author
User level: Level 1
4 points

Call drops while being on hold

My phone keeps dropping calls once i am being placed on hold and drop calls when i place other calls on hold too , is there any fix or TBS that i should follow ?

iPhone 12 Pro Max, iOS 14

Posted on Aug 7, 2021 12:23 PM

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User profile for user: Leanne_68
Leanne_68
User level: Community Specialist

Aug 8, 2021 10:33 AM in response to dalya99

Hey there dalya99,


Thanks for using Apple Support Communities!


If we understand correctly, you're experiencing dropped calls while on hold. Is this correct?


We have a support article that is good to start troubleshooting. Take a look: If you can't make or receive calls on your iPhone


We'd also want to be sure you have contacted your wireless carrier as well about this issue.


Take care!

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Call drops while being on hold

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