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Call drops while being on hold

My phone keeps dropping calls once i am being placed on hold and drop calls when i place other calls on hold too , is there any fix or TBS that i should follow ?

iPhone 12 Pro Max, iOS 14

Posted on Aug 7, 2021 12:23 PM

Reply
1 reply

Aug 8, 2021 10:33 AM in response to dalya99

Hey there dalya99,


Thanks for using Apple Support Communities!


If we understand correctly, you're experiencing dropped calls while on hold. Is this correct?


We have a support article that is good to start troubleshooting. Take a look: If you can't make or receive calls on your iPhone


We'd also want to be sure you have contacted your wireless carrier as well about this issue.


Take care!

Call drops while being on hold

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